WordPress Care Plans

Focus on your business,
we’ll focus on your website.

All of our WordPress Care Plans include uptime monitoring, website security, daily backups, managed updates, dedicated support and an initial website audit. Try any of our plans risk free for 30 days. If we don’t blow you away with our technical expertise and customer support, we’ll give you your money back.

Learn More About Our Website Care Plans

Discover the benefits of partnering with DC Dev Shop to manage your website.

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Start optimizing your website by finding out what you do well and what can be better.

Frequently Asked Questions

By partnering with DC Dev Shop, you get peace of mind that your website is safe, secure and reliable.

Let our team of experts handle making updates to your WordPress powered website. We stay up to date with industry news so you don’t have to. Our monthly WP Site Care plans include website updates to WP core, plugins, and themes.

If you need additional WordPress development services beyond what’s included in our WP Care Plans, our website design and development services may be the perfect solution. Get priority, save money, and always have our team on call!

How long does it take to onboard a WordPress Care Plan?

Once we have access to your wp-admin dashboard and your hosting provider, we’ll be set to do an onboarding session. These typically last about 30 minutes and will touch on what managed WordPress is for your website, as well as how we as a WordPress agency will provide support and general website services such as managing your WordPress plugins, website accessibility and custom WordPress development.

How will you help me with my website?

We offer traffic analytics, daily backups and uptime monitoring. Essentially, we make sure your site stays at optimal functionality. Should any issues arise, we’ll see to it that they are corrected.

Do maintenance and updates eat away at the monthly retainer?

No, we handle this independently, as needed, and do not chip away at your monthly dedicated care plan retainer hours. We see managing your website and providing general WP support as duties that are separate from custom website development.

Do our monthly retainer hours roll over?

Yes, your WordPress Care Plan’s monthly retainer hours do roll over for one month. If you don’t use any of your allocated hours during the month, the following month you will have double the amount of hours for custom WordPress development and troubleshooting, but only for that month. If you do not use your rolled over hours in the following month, the hours will be lost.

That being said, custom WordPress development and troubleshooting isn’t always necessary. These hours are provided in case any of our WordPress partners need something beyond standard managed website services such as updates to WordPress plugins and WordPress Core.

What hosting provider does DC Dev Shop use?

DC Dev Shop partners with Pantheon to host WordPress powered websites. As a dedicated WordPress hosting solution, Pantheon is a great partner, providing a separation of concerns for your media files, code, and database. We opt to use Pantheon due to their own mission of managed WordPress website services.

Can we continue to use our current hosting provider?

Yes, while Pantheon is a top WordPress partner, DC Dev Shop also partners with SiteGround, WPEngine, Bluehost, Flywheel, Kinsta and more. We are happy to work with your current hosting provider.

Will you help with ADA compliance?

While “Is my website ADA compliant?” is not typically the first question many site owners focus on, we ensure your site is fully accessible to the full scope of your audience. As a WordPress development agency, we have history in assuring the public an accessible online user experience and incorporating ADA compliance into our managed WordPress Care Plans.

What if my website goes down?

We monitor your site for any moments of downtime. Should your site go down, we’ll have a backup ready and a report on why the crash occurred, what was done to make it live again and suggestions to keep it from happening again.

What if my website is already down?

You’re in need of a new website agency and WP Care Plan more than anyone right now! Sign up with us – we’ll take care of you.